We purchased our first Dodge Vehicle. Don B. was our salesman and he was kind and informative. He tried to move things along faster , however, there was only 1 finance man available. When we did finally meet w/ the finance person her was fast and very courteous.
"The experience has been absolutely excellent. Erik Knodle and Tom Hensen were exceptionally accommodating and well versed in your products. I can now officially report I am purchasing a VW Tiguan from Boucher in Janesville. I can truly say that I've never had such a positive experience before or had such a bend-over-backwards service. I'll be sending future customers your way for sure!"
When looking for my Jeep Wrangler Unlimited, I shopped three other dealerships, who either did not have what I wanted, or the price was not right. Frank Boucher in Janesville had the vehicle I wanted at a good price. There was friendly service (Cameron - Sales) and Mike and Sam in Finance went the extra mile to get a deal I could be happy with.
My initial contact was with Pami Danks. She responded to my E-Mail request 24-48 hours before competitors and provided types of cars available and pricing information that I requested. Followed up on phone and E-Mail to insure I had everything I needed. Called dealership and spoke with Bob Ucker and confirmed pricing and that vehicle would be transported from Racine Wisconsin to Janesville. Bob complete the most effective and complete review of my new VW Jetta TDI that I have ever had. The dealership experience is by far the best ever. I have had deliveries by Mercedes, BMW, Porsche, Oldsmobile, Pontiac and have never had what I would considered a better delivery experience. I would gladly recommend Frank Boucher of Janesville, Wi to anyone. Great Dealership
By far, my car buying experience with the purchase of this car was the best and most satisfying I've ever had. Our Sales consultant Bill McQueen was professional, polite, attentive to my questions, needs and concerns. I felt as though he was a friend, not a salesperson. I will be returning for future vehicle purchases, and I will definitely refer everyone I know to this dealership, and specifically, to Bill. Thank you again for a great experience. I look forward to being apart of the Boucher and Volkswagen family.